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Need to make a group booking? Curious about our no-charge for extras? Fill out the enquiry form below, and we’ll get back to you ASAP.

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    How much luggage can I take?

    Our Hyundai Staria Elite vehicles have enough storage to accommodate two large suitcases per passenger, each measuring a maximum size of 90cm (H) x 60cm (W) x 40cm (D) and weighing no more than 46 kg combined, all without extra costs.

    All you need to do is let us know how much luggage you’re planning to bring prior to booking, and we’ll work to accommodate your needs. If you need to bring more than two items of luggage per passenger, please contact us at hello@baliexpress.com.au.

    Can I bring a pram, snowboard or surfboard?

    We are the ONLY local airport transfer provider that accommodates passenger travel with surfboards or snowboards. And the best part – we don’t charge any extra fees to bring these items along, including foldable prams.All you need to do is let us know how much luggage you’re planning to bring prior to booking, and we’ll work to accommodate your needs. If you need to bring more than two items of luggage per passenger, please contact us at hello@baliexpress.com.au.

    Do you operate on public holidays?

    Unlike other providers in South East Melbourne, we are not only one of the few airport transfer services operating on public holidays. We are also the only provider that doesn’t charge extra for taking you to and from Melbourne Airport on statewide or national holidays.

    And yes, this includes Christmas and New Year’s Day.

    How close can I book?

    To ensure we have enough luggage space and seats available for our passengers, bookings need to be made within a 72-hour advance notice period.

    For any booking requests inside the 72-hour period, please contact us at XXXX XXX XXX to enquire about making a booking over the phone.