Food & Beverage Policy

Passengers are not permitted to consume any alcoholic, non-water beverage or food on Bali Express (unless medically required).
Failure to comply with these requirements may result in a cancellation of a customer’s booking and immediate disembarking of the vehicle (see Refunds/Cancellations section for more information).

In the event of a spillage, a cleaning charge of $195 incl. GST will apply to any non-water spill or mess in the shuttle that will require professional cleaning.

The cleaning charge applies to spillages of carbonated beverages, sunscreen, perfume or non-carbonated beverages like orange or apple juice, and foods like yoghurt, sandwiches, kebabs, pies, as well as any other types of food resulting in spillage.

Any bodily fluids including vomit, urine or faeces will automatically attract cleaning charges independent of the driver’s assessment. If cleaning is required, we will provide a documented invoice for payment due within 7 days.